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FAQS

FAQ

  • How can I know your machine is designed for my product?

    You can Send us product samples and Have a test on our Machine.
  • Do you test all your goods before delivery?

    Yes,we have 100% test before delivery,and if you need,we can record a video about the test process of machine to you.
  • Do you have any technical supports?

    Yes, we have a profeesional team of engineers who owned many installation,debug and trainning experiences abroad,are available to service machinery overseas.
  • How can I know the machinery quality before shipping?

    We will invite you visiting our factory to check the machines quality, and show the machine running to you in our factory. If you don't have time to vist we can record videos for you and try our best to meet your requirements.
  • Does the date - printing equipment come with it?

    Our machines can be equipped with automatic printers, but an additional price is required. Besides the conventional ribbon - type printer, we also have better - quality laser printers, which are more expensive. For pillow - type machines, our standard - equipped printer is an ink - wheel printer.
  • Does your machine have the color - mark - tracking function?

    Except for the AH-1000 model, which has no system and no color - mark function, all other roll - film machines have this function.
  • What are the payment methods of your company?

    We usually choose TT, with a 30% or 50% deposit, and the balance paid before shipment.All banking charges outside China are on buyers.
  • Do you offer customized packaging solutions?

    Absolutely. Our experienced engineering team can design and manufacture packaging machinery according to your specific requirements. Whether it's a unique product shape, special packaging material, or particular production capacity, we can tailor the machinery to meet your needs.
  • How do you ensure the quality of your packaging machinery?

    We have a strict quality control system in place. From the selection of high-quality raw materials and components to the precision manufacturing process and comprehensive quality inspection before delivery, every step is carefully monitored. We also adhere to international quality standards and certifications to ensure the reliability and durability of our machines.
  • What advanced technologies and processes do you utilize?

    We incorporate advanced technologies like servo motor control systems for accurate positioning and speed regulation, touch-screen interfaces for easy operation and parameter setting, and automated fault detection and diagnosis systems. In terms of processes, we employ precision machining, robotic assembly, and advanced welding techniques to ensure the high quality and performance of our machinery.
  • Can you upgrade or retrofit existing packaging machinery?

    Yes. Our technical team can assess your existing machinery and provide upgrade or retrofit solutions. This may include improving the machine's efficiency, adding new functions such as intelligent control or connectivity features, or enhancing its compatibility with new packaging materials and formats.
  • How is the price of your packaging machinery determined?

    The price is based on several factors, including the cost of materials, manufacturing complexity, technological features, and production volume. For customized machines, additional costs may be involved depending on the specific customization requirements. We strive to offer competitive prices while maintaining high quality.
Ruian Onfocus Machinery Co., Ltd. Is the manufacturer as well as known an exporter with combination of design, production of and sales of automatic food packaging machines and packaging lines.

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sales06@onfocuspack.com
+86-18106771389(WhatsApp)
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35, Zone B, Zhixin Industrial Park, No. 55, Wentao Road, Ruian City, Wenzhou City, Zhejiang Province
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